This requires that they take a picture of the car in the “illegal” spot and notify the local police department to ensure the car is not classified as stolen. Proof of the towing: Get proof that the towing company followed state procedures regarding the towing. They will likely be more helpful than the towing company, particular since they have to care about their tenant’s rights (like having visitors be able to park when they come over). If possible check the lease of the person who is renting the apartment, which should state parking restrictions and visitor parking in the apartment complex.įinally call the apartment managers to log a complaint and ask them why your car was towed. Make sure that there is no signage at the entry to the parking lot or in nearby spots that indicates you could be illegally parked. Here’s a summary of what I found and things to keep in mind.Ĭheck you did not violate parking rules : The first thing to check is that you parked in a legal spot. So after venting for a few days, I decided to look at my state’s towing laws, what rights I had and what people in situations similar to mine had done. In fact they had parked, without tags or permits, in similar spots to mine over the last 2 weeks and never got towed. I had definitely parked in a spot that was not reserved with no signs indicating visitor parking was not allowed and my friends were pretty sure that when they signed the lease there were no parking restriction in non-reserved visitor spaces. Given I needed the car for getting to work the next day, I went with one of friends to pick it up.Īfter paying the $150 towing charge I was able to retrieve my car, but suffice to say I was not a happy camper. I tried to tell the company that I had legally parked, but could not negotiate with them since they said they were just working on the apartment management group’s instructions.Īlso, typical of most towing companies who rarely need to worry about customer service or satisfaction, they were rude and offered little in terms of recourse to resolve my situation. So I called the towing company and sure enough they had my car. Given it was a decent neighborhood and I was not in a resident parking space, I slowly realized the car was most likely towed rather than stolen. Initially I thought my car had been stolen, but then noticed a small and obscure towing sign with a company contact number. After dinner, when I got back to where I had parked I saw the parking space was empty.Īfter a feeling of utter dread and panic, I frantically searched around thinking that perhaps I was mistaken about where I had parked but after a couple of rounds of searching the parking lot I knew that my car was gone. I recently visited some friends for dinner at their new apartment in a large 300 unit complex.
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